Customer apps

Give customers a useful place to get things done.

A customer app can make it easier to request work, share information and keep track of what happens next. We design the flow around your service and the people using it.

Customer apps

What could your customers do?

Request a quote and attach photos or measurements.

Request a booking or view an agreed appointment.

Check job updates and see what information is still needed.

View documents, reports or service history.

Manage recurring requests or submit a new enquiry.

Customer apps

Different businesses need different tools

Example uses: a cleaning company might give property managers access to visit reports and booking requests. A trades business might collect photos before quoting and show progress on an agreed job. A membership business might need account details and a booking area.

Customer apps

Connected to the business behind it

Customer submissions can feed into your internal app so you can respond, organise the work and update the customer from the same process. Access is designed so each customer sees only the information intended for them.

Customer apps

Start with a web app

Many projects can run in a browser on a phone or computer, without asking customers to download an app. We can advise on the format once we understand the features you need.

FAQ

Common questions

Can't find what you're looking for? Just ask us directly.

Only if the job calls for one. A public request form may be enough for a simple workflow. Personal records or ongoing updates usually need an appropriate login.

Payment provider integration can be scoped where needed. Fees, account requirements and the payment flow are agreed separately.

What should your customers be able to do?

Discuss a project